tips + tricks | SHOPPING HELPERS

Rush Production

Christina Kober jewelry is handmade to order, typically pieces are made within 5 - 10 business days. But sometimes there isn't time!

On every product page, we have a check box to "rush your order." When you select this option, the piece selected will go to the front of the production queue! The fee is $20 per piece and will be made and shipped within 2 business days.

do you have multiple items in your order?
Rush production must be selected on each, individual piece of jewelry in your order to ensure your whole order will ship together. If one piece isn't checked, it will ship separately within our typical timeline.

make sure you check your shipping speed
Selecting rush production does not affect the transit time, but ensures your jewelry will be made and ship 1 - 2 business days after your order is placed.

Complimentary Resize

We know selecting your ring size can be tricky - especially when shopping online. We want you to LOVE your ring and wear it always. Within 6 months of your ring purchase we offer one complimentary ring resizing! Contact us and we will send you a finger sizer and prepaid return label. All you have to do is let us know your preferred ring size and send your ring back to us so we can get it sized perfectly for you! We will do the same with necklaces bracelets.

gifting

Are you giving a gift?

Let us know by checking the box labeled "this is a gift". Once the box is checked you can enter your gift note to the recipient.

We'll include a handwritten note with your sweet words and package the piece of jewelry in its own pouch and jewelry box.

Not sure what you want to say?
Leave the gift note box empty and we'll include a blank note for you to fill in.

Multiple gifts in your order
We typically package pieces together to reduce waste; if you order a gift, we make sure to package pieces individually. For each piece in your order that is a gift, mark it so and we will package it separately.

Do you want the piece to ship directly to the recipient?
At check out you can enter their shipping address. If you don't want a packing list included, let us know in the notes section on the cart page as well. But make sure on your gift note you include your name!!!

ADD ON

Did you buy a Seeds of Gratitude bracelet and now you need to add a new seedling?

We are happy to add pendants to existing bracelets and necklaces! Simply contact us and let us know what you'd like to add and we will send you a custom payable invoice & a prepaid shipping label.

All you'll have to do is send your piece back to us. While we wait for your special piece, we will make your new pendant. And as soon as we receive it, we will add your brand new pendant and send it right back!

LOOKING FOR MORE INFO?

If you're looking for a little more detail on the piece you're shopping for, look no further than the bottom right of each product's page. Click on each heading (description, personalization, sizing, metal) to learn more. Each heading will reveal more information about the product you are shopping.

personalization
This section gives you the maximum character limit, and line break down. It will also let you know if other fonts are available, all the letters, numbers and symbols that are available.
please note : while we do our best to catch spelling and grammatical errors, it is up to you to make sure your message reads how you want it. Make sure you pay attention to the line break down (1 is always the top of the piece, and each line following will be lower on the piece). For the most part, you only enter one line, we will center it within the piece (except for the wide inspiring).

diamond dusting
This section explains the diamond dusting process.

sizing
This section will link to suggestions to finding the best size. It will also include sizing notes and tips specific to the piece you are shopping if applicable.

metal
This section breaks down the metals the product is available in and will provide a link for more information.